FAQs
Home Health FAQs in Massachusetts
Q: What type of services do your Company / Agency offer?
A: We offer a wide range of Healthcare services including in-homecare for our seniors, and others with mild illnesses. Please call our customer service representative for more details Please call us toll-free 1-866-441-1VGS (847) or 855-484-NONA. or Email info@nonacare.com.
Q: What special services do your Company / Agency offer to its clients?
A: We offer special services such as errands, doctor’s appointments, or escort to visit senior centers as well as medication monitoring. However, we also provide medical services. We also help with housekeeping tasks, grooming and many more. Please call for more details or Email us. Please call us toll-free 1-866-441-1VGS (847) or 855-484-NONA. Email us at info@nonacare.com.
Q: Does your Company / Agency offer medical services?
A: Yes, we offer Non-Medical and Medical care services. contact us for more detail @ info@nonacare.com or simply call us toll-free 1-866-441-1VGS (847) or 855-484-NONA.
Q. Do your Company / Agency provide transportation services to clients for doctors’ visits and errands?
Yes, many of our employees are licensed drivers with good and clean RMV records. Our employees can transport clients to their dental or medical appointments, including gyms and excursions. Our clients may offer to use their own car if they wish to do so. Our employees may offer to drive them depending on the agreements. NonaCare, LLC of course, carries supplemental insurance, though an affordable surcharge will be assessed to defray the cost to our employee’s auto usage and to the insurance, if the employee’s vehicle is used. The surcharge is usually done through agreement between the two parties. Please call us for further details. Please call us toll-free 1-866-441-1VGS (847) or 855-484-NONA.
Q: What if a caregiver sent to look after my Mom or Dad gets sick or the person is temporarily not available?
A: Not to worry! We have one of the best replacement policies. Usually, our staff will advise the company/agency immediately and we will send in a substitute whose skills and experience are equally the same.
Q: My Mom or Dad needs 24/7 care. Can your company / agency provide this service?
A: Yes! We have a live-in or a 24/7 coverage as needed or per request services. We would not only provide these services for your Mom or Dad, we will send dedicated, hardworking and experienced caregiver(s) to care for your loved ones.
Q: Are your services affordable?
A: Yes! Our rates are affordable. In fact, your first appointment with us is free and our in-home assessment is also free. Please call us toll-free 1-866-441-1VGS (847) or 855-484-NONA and ask to speak with our care team coordinator or email us at info@nonacare.com.
Q: What is Home Care?
A: Home Care is a general term used to reflect a wide range of social, medical and non-medical support services that are conducted for purposes of enabling compromised individuals to live safely and independently in the comfort of their own homes and communities.
Q: Who purchases Home Care Services?
A: Home Care Services are purchased by a wide range of individuals and organizations. They include the elderly, the housebound, the disabled, those with chronic illnesses, those recovering from acute illnesses or surgeries, family caregivers, accident victims, those who are mentally or emotionally handicapped, those requiring transportation and errand running and those requiring social outing and many more.
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